Returns and Exchanges
We appreciate your order and want you to be 100% satisfied with your purchase.
​
We offer returns within 14 days of receiving your order. You can return your product for store credit, a different color or size, or a refund to the original payment method.
​
Please note the following exceptions to our return and exchange policy:
-
Discounted items are final and cannot be returned or exchanged
-
Returned items must have tags still on and be returned in original packaging
-
Returned items must have no visible signs of wear or use
​
To initiate a return or exchange, please complete the following steps:
-
Contact us via email at FenclawandFaund@gmail.com about your concerns, perhaps we can work some magic and help you find a proper exchange, if applicable.
-
Send the item back to us within 7 days of initiating the return.
-
The return address will be send to you via email.
​
Additional Information:.
-
You will be responsible for the cost of return shipping.
-
Refund will take 5-7 business days from the time we receive your item.
-
Items returned that do not follow these guidelines are disqualified from a full refund.